Shipping policy

Shipping Policy - MNA Store

Last Updated: Mon, Aug. 31, 2026

Dear Customer,

Thank you for shopping with MNA Store. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

After you place an order, MNA Store will process and prepare your order for shipment. Processing time may vary depending on the product, supplier, order volume, and availability.

2. Estimated Delivery Time

The estimated delivery time for most orders is approximately 5–14 business days after the order has been processed.

The actual delivery time may vary depending on the destination, shipping carrier, product availability, weather conditions, public holidays, transportation issues, strikes, internet or system disruptions, or other circumstances beyond our control.

3. Delivery Delays

MNA Store does not guarantee an exact delivery date for every product.

In exceptional circumstances, including transportation shutdowns, strikes, public holidays, natural disasters, internet or system disruptions, or other unforeseen events, delivery may take longer than the estimated delivery period.

4. Order Tracking

Where tracking information is available, MNA Store may provide the customer with shipment tracking details so that the customer can monitor the status of the order.

5. Product Delivery

MNA Store will make reasonable efforts to deliver the product that the customer ordered.

Customers are requested to provide a correct and complete delivery address and contact information when placing an order.

6. Delayed or Undelivered Orders

If an order is significantly delayed or cannot be delivered, the customer may contact MNA Store Customer Support.

support@mnastore.com

info@mnastore.com

sales@mnastore.com

Contact us urgent 
MNA Store 
WhatsApp chat 
+92 3002618056


After reviewing the order and delivery status, MNA Store may provide an appropriate solution, which may include reshipment or a refund, subject to the circumstances and applicable terms.

7. Refund for Non-Delivery

If MNA Store confirms that an order cannot be delivered, the customer may be eligible for a refund according to MNA Store's Refund and Cancellation Policy.

Any approved refund will be processed through the applicable payment or banking channel used or designated by MNA Store.

8. Changes to Shipping Policy

MNA Store reserves the right to update, modify, or amend this Shipping Policy at any time.

The updated policy will be published on the MNA Store website with the applicable Last Updated date.

9. Customer Acceptance

By placing an order on MNA Store, the customer acknowledges that they have read and understood this Shipping Policy and agree to its applicable terms.

If you have any questions regarding shipping or delivery, please contact MNA Store Customer Support before placing your order.

Thank you for choosing MNA Store.

MNA Store